We ship to the United States, Europe, Canada, Russia, Australia and Southeast Asia. Please consult us in advance for all other regions. Shipments to Latin American countries are available under special conditions. If you reside on an island, please confirm with us before placing an order, as delivery is not available for some small islands.
You are responsible for applicable shipping fees and taxes for your order, and the actual amount shall prevail. For in stock items, the estimated delivery time is generally displayed on the product page.
After placing your order, you will receive real time email notifications regarding order processing, product assembly and packaging progress.
Please note: the tracking number will not be generated immediately. It will be issued and sent to you via email only after goods leave our warehouse.
How Shipping Works
Thank you for purchasing products from GYMTIDE. Below is our complete shipping workflow for your reference.
A shipping label generated and sent to your email means your parcel has left the GYMTIDE warehouse. Standard shipments normally show “In transit”, while our logistics track works differently: tracking information will only be updated after the parcel arrives at the destination country and is taken over by local carriers (Fedex, UPS, DHL, etc.).
Once tracking is updated, the local courier will provide an estimated delivery date. Delivery normally takes 34 working days after the goods land in the destination country. The total lead time from label generation to parcel delivery is subject to actual circumstances.
Please sign for your parcel in person upon delivery. Do not authorise UPS to leave your package in lobbies or other unattended locations.
⚠️Important Notice: Address modification is not permitted once the parcel is in transit!
Enjoy your product! Feel free to share your real life photos and videos. Please reach out to us anytime if you have questions, need initial setup guidance or other support.